SARL ZOO UPIE SARL company with a capital of 9600 euros Head office: Chabeluc district 26120 UPIE; Telephone number 0475841871; Email address zoodupie@gmail.com Romans RCS 433 57 7986 00013 Individual tax identification number FR88443577986 General conditions of sale of products sold on www.zooupie.com Date of last update: March 13, 2023 Article 1: object These conditions govern sales by the company SARL Le ZOO UPIE (bird garden), 1795 route de Montoison 26120 UPIE discovery courses in the profession of animal caretaker and tickets to visit the Zoo. Article 2 - Price The prices of our products are indicated in euros all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing fees and shipping. In the event of an order to a country other than metropolitan France, you are the importer of the product(s) concerned. Customs duties or other local taxes or duties import or state taxes may be payable. These rights and sums do not come under the responsibility of the company SARL Le ZOO UPIE (bird garden). They will be your responsibility and are entirely your responsibility, both in terms of declarations and payments to competent authorities and bodies in your country. We advise you to inquire on these aspects with your local authorities. All orders, whatever their origin, are payable in euros. The company SARL Le ZOO UPIE (jardin aux Oiseaux) reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the tariff in force at the time of validation of the order and subject to availability. The products remain the property of the company SARL Le ZOO UPIE (bird garden) until full payment of the price. Please note: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products passes to you. Article 3 - Orders You can order: Detail the methods chosen, for example: On the Internet: www.zooupie.com By phone at 0475841871 from Monday to Sunday in season from 10 a.m. to 5 p.m. The contractual information is presented in French and will be subject to confirmation at the latest when confirming your order. The company SARL ZOO UPIE (The bird garden) reserves the right not to register a payment, and not to confirm an order for any reason, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received. Article 4 - Validation of your order Any order appearing on the Internet site www.zooupie.com supposes the adhesion to these General Conditions. Any order confirmation entails your full acceptance of these general conditions of sale, without exception or reserve. All the data provided and the recorded confirmation will be worth proof of the transaction. You declare to have full knowledge of it. The order confirmation will constitute signature and acceptance of the operations carried out. A summary of the information of your order and of these General Conditions, will be sent to you in PDF format via the confirmation e-mail address of your order. Article 5 - Payment The fact of validating your order implies for you the obligation to pay the indicated price. Payment for your purchases is made by credit card using the secure B3clic system. Article 6 - Withdrawal In accordance with the provisions of article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify reasons or pay a penalty. Returns must be made in their original condition and complete (packaging, accessories, note). In this context, your responsibility is engaged. Any damage to the product from this occasion may be such as to defeat the right of withdrawal. Return costs are your responsibility. In the event of exercise of the right of withdrawal, the company SARL Le jardin aux Oiseaux will proceed to the reimbursement of sums paid, within 14 days of notification of your request and via the same means of payment as the one used when ordering. EXCEPTIONS TO THE RIGHT OF WITHDRAWAL In accordance with the provisions of article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to: The provision of services fully performed before the end of the withdrawal period and the performance of which has begun after the express prior agreement of the consumer and express waiver of his right of withdrawal. The supply of goods or services whose price depends on fluctuations in the market financial outside the control of the professional and likely to occur during the withdrawal period. The supply of goods made to the consumer's specifications or clearly personalized. The supply of goods liable to deteriorate or expire rapidly. The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection. The supply of goods which, after being delivered and by their nature, are mixed inseparably with other articles; The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed at the conclusion of the contract depends on fluctuations on the market beyond the professional's control. The supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery. The supply of a newspaper, periodical or magazine, except for contracts subscription to these publications. Transactions concluded during a public auction. The supply of digital content not supplied on a material medium whose performance has begun after the express prior agreement of the consumer and express waiver of his right of withdrawal. Article 7- Availability Our products are offered as long as they are visible on the site www.jardin-aux-oiseaus.com and in the limit of the available stock. In case of unavailability of product after placing your order, we will let us know by email. Your order will be automatically canceled and no bank debit will not be performed. Article 8 - Delivery The products are delivered to the delivery address indicated during the ordering process, within the time indicated on the order validation page. In the event of a delay in shipment, an email will be sent to you to inform you of a possible consequence on the delivery time indicated to you. In accordance with the legal provisions, in the event of late delivery, you benefit from the possibility of canceling the order under the terms and conditions defined in article L 138-2 of the Consumer Code. If in the meantime you receive the product, we will proceed to its reimbursement and delivery costs under the conditions of article L 138-3 of the Code of Consumption. Article 9 - Warranty All complaints, requests for exchange or refund must be made by mail or telephone within 30 days of delivery. Products must be returned to us in the condition in which you received them with all the elements (accessories, packaging, instructions, etc.). The shipping costs will be reimbursed on the basis of the price invoiced and the return costs will be reimbursed to you on presentation of supporting documents. The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in article 6. Article 10 - Liability The products offered comply with the French legislation in force. The responsibility of the company SARL Le jardin aux Oiseaux cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered. It is up to you to check with the authorities local authorities the possibilities of importing or using the products or services that you consider ordering. Furthermore, the company SARL Le jardin aux Oiseaux cannot be held responsible for the damage resulting from improper use of the purchased product. Finally, the responsibility of the company SARL Le jardin aux Oiseaux cannot be engaged for all the inconvenience or damage inherent in the use of the Internet network, in particular a break in service, an external intrusion or the presence of computer viruses. Article 11 - Applicable law in the event of disputes The language of this contract is French. These conditions of sale are subject to French law. In the event of a dispute, the French courts will be the only competent. Article 12 - Intellectual property All elements of the site www.jardin-aux-oiseau.com are and remain the property intellectual and exclusive property of the company SARL Le jardin aux Oiseaux. No one is allowed to reproduce, exploit, redistribute, or use for any reason whatsoever, even partially, elements of the site whether software, visual or sound. Any simple link or by hypertext is strictly prohibited without the express written consent of the company SARL Le jardin to birds. Article 13 - Personal data The company SARL Le Jardin aux Oiseaux reserves the right to collect information nominative and personal data concerning you. They are necessary for the management of your order, as well as the improvement of the services and information that we address. They may also be sent to companies that contribute to these relations